The monitoring and management system was developed by INTRODATA, a dynamically developing company that develops and offers the latest technologies in the gambling market.

INTRODATA continues to develop applications and specialized software, taking into account the fact that technological progress is what changes the landscape in the gambling industry day by day, and therefore our company has set new, more ambitious goals and offers to make the most of potential by developing a high-performance system that provides satisfaction and safety.

The INTRODATA monitoring and management system combines legacy SAS server systems with server support and casino management into one comprehensive solution. The system offers a complete and scalable set of tools ready to manage slots and live tables in casinos of any size. Among the many modules we list:

• Accounting – real-time recording and tracking of machine counters, cash, tickets and tokens. The module offers detailed exchange reports, full slot accounting, multiple revenue checks, covers all areas of casino cash flow in detail. Provides full real-time slot accounting combined with detailed history records;
• access control (registration of players, control of access to casinos and machines) is a support system used to identify casino guests and collect personal data. In addition to complying with legal standards, our access control module enables: tools to identify and collect guest data, including transparent storage of this information (including copies of identity documents), easy login, data collection and processing of guest casino visit data (casino records), detailed reports and analysis of the guest database, issuing player tracking cards and cashless cards to casino guests, processing car and casino exclusions;
• control and monitoring – alarm signals and system events of the online machine in real time;
• audit – audit check of all user and system actions;
• responsible game mode (setting voluntary/mandatory limits for players, mechanisms for mandatory limits for players, mechanisms to reduce compulsive gambling, etc.);
• cash register module – centralized deposits and withdrawals, inventory and transaction management of cash, tokens and tickets;
• non-cash payment method (tickets, cards, etc.) – which allows slot machines to operate without the use of cash or coins. The module allows slot machines to operate without the use of cash or coins. Tickets are used to make deposits in slot machines, as well as for payments.

The main functions of the TICKETING system are: simple and convenient use, acceleration of the payment/entry process, additional monitoring and prevention of fraud in the payment process with ticket verification, minimization of casino operational errors, smaller cash transactions.

Promotional and paid tickets are well received by our players thanks to targeted and highly effective promotions. The module also works with RFID (contactless) cards. Technology has come a long way in giving casino guests a better experience and thus increasing their satisfaction. The cashless module gives casino guests an easy-to-use way to transact for their gambling needs.

On the other hand, the CASHLESS system offers many important functions for the casino itself and helps to achieve better financial results. The main features of RFID technology are: improved cashless business, ease of use, the use of RFID cards eliminates problems such as forgetting the card in the slot machine and allows casino guests to exit the slot automatically, the cashless card makes it easier for casino guests to use player tracking / bonuses.

• multi-level progressive JACKPOT mode – which allows you to connect different types of gaming machines, as well as gaming machines from different manufacturers. The system itself is very flexible, easy to manage and well received by facility operators. It combines high reliability, perfect flexibility of system parameters and setting parameters according to the needs of each individual casino, creation of graphic interfaces adapted to specific customer requirements, updated online display of JACKPOT value, saving and setting of independent JACKPOT funds on different groups of machines. casino slot machines and common funds for all casino slot machines. The broadband version of the module is an additional option for our customers. This allows you to connect to the same JACKPOT on slot machines located in different locations;
• player tracking and loyalty systems (marketing tool) – the module integrates real-time slot monitoring software with customer information to form a new set of tools for casinos to better understand their customer base, improve customer satisfaction, ensure a higher percentage of returning players, increase playing time on slot machines, the possibility of effective target marketing, etc. Players are encouraged to play the slot machines with a variety of prizes that they can exchange for accumulated bonus points. Unlike JACKPOT systems that reward random players, the player tracking system rewards strong players and loyal customers, thus ensuring customer loyalty;
• advertising mode (marketing tool) – the module can be integrated into any type of slot machines.
• reporting and statistics mode – advanced tools for data analysis, effective decision-making, prepared for a wide range of European jurisdictions to meet reporting requirements.

In short, the monitoring and management system provides centralized reporting, billing/accounting tools for slot machines, real-time event notifications, configuration of game settings, game updates, providing full real-time control over the operation of casinos, arcades, slot machines along with slot machines. slot machines, slot machines and a complex system of loyalty and bonuses ensure effective and targeted marketing.

A clear vision of the evolution of business in Romania in the gambling industry will allow the company to identify needs and offer ready-made solutions. INTRODATA realizes that these systems should not be just monitors connected to a computer and that the needs of national operators differ, so a concept that meets the requirements of the Romanian market is needed, adapted to the needs of each individual operator.