McDonald’s software failure disrupts orders in several countries
March 15, 2024
McDonald’s restaurants in several countries appeared to be suffering from some type of software or system issue on Friday, hampering employees’ ability to take and process orders.
Service disruptions were reported in Japan, Hong Kong, Australia, New Zealand, and later the United Kingdom.
McDonald’s Japan first reported a “system glitch” and apologized to customers for any inconvenience. A few hours later, it was said that many restaurants had temporarily closed.
“Many restaurants across the country have temporarily suspended operations. We apologize for any inconvenience caused to our customers,” the company said online.
The problems turned out to be of a technical nature, related to mobile ordering and self-ordering kiosks.
The company said on Friday that it did not suspect a cybersecurity incident.
More to follow…
msh/sms (AFP, AP, Reuters)
Source: DW
Lori Barajas is an accomplished journalist, known for her insightful and thought-provoking writing on economy. She currently works as a writer at 247 news reel. With a passion for understanding the economy, Lori’s writing delves deep into the financial issues that matter most, providing readers with a unique perspective on current events.