A new stage of digitalization is coming EFKAas they are already underway 7 reforms which are expected to lead Unified Social Security Agency into a new era, making it a truly modern carrier.

Among other things, the integration of 88 different EFKA databases, which currently do not interact with each other, into a single electronic database, which will also be connected to Insurance Debt Collection Center (KEAO)which allows even faster processing of insurance and pension cases.

At the same time, the implementation of the digitization of insurance policies for all employees is beginning, since at the moment the stamps are digitized from 2002 onwards, and the older ones are still in paper form.

Thus, in one click, the insured person will have access to his insurance resume, which will also reduce the issuance of a pension to them.

The new actions, which have begun to be implemented and will be completed within the next three years, were presented yesterday by the Minister of Labor. Kostis Hatzidakis at a special event in the Concert Hall.

“What is needed now is tomorrow at EFKA,” said the Minister of Labor, summarizing the 7 reforms that are already on the way to implementation:

1. Integration of 88 different EFKA databases in a single information system, which will also interact with the systems of the Insurance Debt Collection Center (KEAO). In this way, EFKA will work at a faster speed and a smaller “map” as employees will have access to the same system and the same data. The project has already passed the Accounts Chamber. Next week, the signing of the contract with the contractor is expected and the start of the implementation, which will last approximately 3 years.

2. Digitization of the insurance life of all insured persons, with digitization of icons and until 2002. Approximately 3 years from today, the insured will be able to have a complete picture and access to his insurance summary, i.e. he will be able to electronically see all his badges and the period of insurance. The two related contracts will be submitted to the Accounts Chamber next week.

Through database integration, the EFKA information system will be able to interact with the KEAO system.

3. Interrelation of “Yergani” system with EFKA – “Ariadni” Program: EFKA auditors will be able to know in real time the working hours, pay, part-time or full-time employment of each employee. The goal is to combat tax evasion at source and increase EFKA revenues through a measure that will be “linked” to the application of a digital work card. The contractor has been selected, the contract has been accepted by the Accounts Chamber and is expected to be signed in the coming days.

4. Introduction of 15 new e-services over the next 15 months, which will be combined with the phasing out of 10 transactions that take place physically at the operator’s counters, such as the issuance of insurance information and the start / change / termination of insurance, which will now be carried out electronically.

5. Expansion of the institute of passers and receptionists – which currently operates in 55 locations – and in 117 physical EFKA service points throughout Greece.

6. Fundamental renewal of all EFKA branches. until the end of 2024. 3 typical branches are already operating in Attica and Thessaloniki, 10 more will operate in the next period.

7. Completion of FECA appointments of new general managers by the end of May and about 200 managers gradually by the end of the year. This executive update will be combined with the recruitment of 551 new employees (through ASEP).

The priority is to issue additional, one-time

Accelerating the issuance of supplementary pensions and lump-sum benefits to significantly reduce the thousands of backlogs by the end of the summer includes planning for the EFKA administration in cooperation with the Ministry of Labor, as was presented yesterday by the organization’s leadership.

In fact, we are talking about the continuation of the work that has been carried out for the past 2.5 years, on the “front” of eliminating overdue basic pensions. Now, according to what was presented yesterday, the disbursement rate is 1,100 pensions per day compared to 500 pensions in 2019. In March, the backlog of basic pensions amounted to 44 thousand, of which, however, 37.5 thousand recipients receive a temporary pension. The liquidation of the piggy bank of unpaid additional pensions and lump-sum benefits is also proceeding at a rapid pace, and this process is expected to be completed in the summer. It is significant that in the two months of January-February, 44,000 decisions were made on additional payments to pensions.

Pending lump sums were reduced by 50% in March, and 6,000 lump sum decisions were made in April through automation. Improving service to citizens is also important.

Over the past 21 months, 5.6 million calls from citizens have been made to 1555, and now the operator has more than 80 electronic services. 35 of them have been launched in the last 2.5 years, through which more than 230 million transactions have been carried out.