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Hotel workers: impasses and opportunities before the start of the season

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Hotel workers: impasses and opportunities before the start of the season

“Seasonal work Mykonos”, “Hotel maid”. These phrases were systematically repeated by Greek users during Internet searches. “In 2022, we had an increase in search queries compared to 2021 for the main specialties of the hospitality industry, which is reflected in the Google platform,” Stavros Kefalas comments on “K”., head of the turix who studied the phenomenon. For example, for the head waiter position, the increase compared to 2021 reaches 127%, for service personnel (87%), for a bartender (74%), for a cook (71%), etc. “The era of self-isolation has passed, as well as financial assistance to hotel workers, so the increase in interest is justified,” said Argyris Dauliaris, general manager of operation and quality of a large hotel chain and founder of the innjobs platform. net, which connects 10,000 registered job seekers with 1,100 hotel groups for free.

Optimism reigns in the tourism industry, but the 50,000 tourism vacancies that caused a “headache” for authorities last year are estimated to reach 61,000 this year. The pandemic has exposed industry pathologies — harrowing hours, undeclared work, loss of privileges — that has left many professionals switching industries and many employers on the brink of dizziness. “People who used to work as waiters are now working as deliveries or couriers, many groups are trying to establish partnerships with people from Moldova or the Philippines, but the bureaucratic obstacles are insurmountable,” he describes the situation about four months before the start of the season.

However, today it starts at Xyndham Grand Hotel Athens in 4th Hospitality HR Forum Innjobswhich seeks to bring the two parties into communication and promote the best “pairing”.

“At the previous event, 850 people gave such interviews, many of which ended in collaboration.” The range of services required for a competitive tourism product is constantly growing. Thus, in addition to the classic professions such as maid or porter, many new ones have now been added. “A revenue department has been created that handles online bookings, marketing and group PR have developed a lot,” he explains, “at the same time, spa specialties are in great demand, as well as everything related to food and drinks. , a la carte chefs, high-class confectioners, sommeliers, etc.”

“Greek chefs are in demand in France,” says Mr. Daouliaris, who, as a Greek-born Frenchman, has a close and multifaceted relationship with the French tourism industry. “Through our second platform, innjobs.fr, Greeks are able to find work as hotel employees in France during the months when hotels in Greece are closed.”

The “good” name of the Greek workers confirms Yasmina Kashou, Head of International Programs of the College de Paris, who will take part in the forum. “We have a shortage of personnel in tourism”, responses to “K”, “administrators, waiters and cooks are needed.” Good knowledge of foreign languages, which characterizes Greek candidates in comparison with the French, is considered their additional qualities, along with their honor and ability to find solutions to complex problems.

Author: Joanna Photiadis

Source: Kathimerini

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