Now that most forms of energy are at the center of an unprecedented crisis, consumers are more indecisive and cautious than ever about the companies they trust. Because along with prices, the phenomenon of arrears has reappeared, affecting not only consumer pockets and vehicles, but also the credibility of companies. Increasingly, we are seeing cases where consumers claim that the amount of fuel in the tank or burner of their car is different from what they purchased, or that it was of questionable quality and caused serious damage to their equipment.

To protect consumers from such occurrences, ELINOIL has been following the path of non-negotiable quality responsibility for many years, applying strict specifications and controls throughout its entire supply chain. Armed with the innovative Commitment to Quality Triple Control program for fuels and lubricants, ELINOIL always provides consumers with high quality fuels.

OUR “Commitment to quality» ELINOIL confirms that the fuel is delivered from the controlled tankers of its fleet in full and of the highest quality that characterizes the company. The tankers are equipped with a GPS system and level sensors, which makes it possible to track their course on a daily basis and control the amount of cargo they deliver. It is also important that the company secretly uses its own transport to check for open pumps and shortages at the stations of its network.

It is worth noting that each stage of the Commitment to Quality is also certified by the independent certification body Bureau Veritas, which has the largest and most reliable oil analysis laboratory in Greece and one of the largest in the world. This body voluntarily conducts random checks and analyzes of ELINOIL products, the number of which exceeds 1000 per year. Control is exercised at all stages of the supply chain: from receipt at the company’s enterprises, storage and circulation to delivery to the end consumer.

Since providing protection and excellent customer service is an absolute priority for ELINOIL, the company has hired another independent body that guarantees the quality of its products. It is the world’s largest control organization, also an independent LLOYD’S REGISTER, which ensures that both ELINOIL’s own control and Bureau Veritas control are carried out in such a way as to guarantee the proper quality and quantity of fuel. Thus, the control of the body includes written procedures for each stage of the supply chain, internal and external reviews, and six-month reviews of the quality assurance strategy.

Thanks to the “Commitment to Quality”, ELINOIL is the only Greek fuel company that has implemented a comprehensive set of three-tier quality assurance procedures over the years. Thus, he is able to guarantee everyone high quality fuel at all points of delivery. Therefore, the consumer, choosing ELINOIL, can be sure that not one, but three companies take care of his protection!