Little known in our country Mitsubishi Outlander yet lays claim to the popularity which has secured him some success among an informed clientele. He was, in fact, the first Family SUV have an option plug-in hybrid. Gaël R., a devoted reader from Ploemeur (56), is one of the owners of this model. The owner, who until recently was quite satisfied with his Japanese all-terrain vehicle. Unfortunately for this reader, the start of winter 2023-2024 also meant the start of trouble. Thus, a few days before the Christmas holidays, a series of light indicators shine on instrument panel. Panic aboard for Gael, who then rushes to his dealership to see what’s going on under the hood of his Outlander. As the expert is quick to confirm, the “garlands” displayed on his dashboard are not a way for this car to celebrate the annual holidays, but indicate failure of the heating radiator additional passenger compartment. Aside from that bad news, it’s more than that the amount of the repair estimate that Gael cannot stomach. Because the account is very, very cool!

A colossal quote for a broken radiator

In fact, it is 3623 euros. But unfortunately for him, Gael can count on the support of his garage Mitsubishi who did not hesitate to ask the French importer of the brand to take responsibility for this intervention. The latter, however, provides only a contribution corresponding to half of the estimated amount. A solution that does not satisfy our owner who is very unhappy. Reminders from the dealer won’t change anything, but Gael can’t be happy, especially since our reader has had his car properly serviced on the network since he bought it. But what defensive strategy should be employed in the face of such manufacturer rejection? THE additional heating radiatorsometimes called PTCis an element found on some hybrid vehicles. The latter allows you to heat the interior when the car works only in electric mode. This is an item that our experts estimate has a lifespan 250,000 km. Considering the age of the Outlander Gaël and its low mileage (only 75,400 km), we can see that Mitsubishi should reconsider its offer and take on at least 80% of the offer amount. Thus, Gael only has to pay “only” 725 euros.