Although he drives very little at the moment, our reader Christian D. from Rilleux-la-Pape (age 69) is looking to buy a new car in the fall of 2019. His choice falls on a Renault Twingo 1.0 SCe 65. A small car that she takes great care of and doesn’t miss, only a year after getting it and with only 2,500km on it to get it serviced at her dealership as required by the maintenance plan .
Last April, she again had to entrust her small city car to an artist because it became very difficult to shift gears. From the analysis of the car, it follows that the complete clutch, including the flywheel, needs to be replaced…!
Our involved reader
While the car is there only 3900 kmto pay the bill for the sum 1582 euros seems abnormal to this unfortunate reader. A registered letter is then sent to the developer demanding reimbursement of this amount. Renault’s response might be laughable if the financial stakes weren’t so high. Indeed, the fault is put down to “covering, bad weather”, but also, perhaps, on Christiana’s behavior. An argument that seems completely inappropriate, the flywheel is damaged and Christiana’s driving is not sporty. To get to the heart of the matter, she decides to ask us about Renault’s position.
Our defense strategy
If Christiana’s steering was the cause of this failure, it would simply have to be replaced Clutch disc. Having left the spirit and the flywheel, Renault cannot but admit that this element turned out to be too fragile, which is confirmed by the reviews of many readers. In this case, the mark will not disappear on a car less than 2 years old and with a mileage of less than 4,000 km. and must reimburse his client 100% of the bill paid.
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.