A few weeks ago, the engine of his Fiesta went missing. And to top it off, Ford’s involvement seems too frivolous to our reader…
Ford Fiesta with a mileage of barely 25,000 km
An ardent reader of the paper you hold in your hands, Thomas B. of Besançon (25) was the owner of Ford Fiesta 1.0 Eco-Boost 100, bought new. Thomas is a light driver, as this city car has only 25,000 km after almost three years of operation. Despite this young age and very low mileage, the coolant overheating warning light came on a few weeks ago. So Thomas lets the engine cool down and then checks the fluid level. He believes that this is at least.
Insufficient supply
Then our reader fills up the coolant tank. Unfortunately, after a few kilometers the Fiesta stops. The only solution is to have it towed to a dealership. Which reveals, after analysis, a microcrack on the engine block. Then it is necessary to replace the last one. With an urgent need for his car, Thomas orders work to begin after installationestimate 5,581 euros.
At the same time, the dealer opens a support request file with Ford France. After a few days, he gets 55% approval. These are leaves still the same 2,511 euros that Thomas pays. The latter believes that Ford is far from making an offer that meets his obligations.
Our defense strategy
Thomas’s case is not an isolated one, even if this is a setback 1.0 EcoBoost remains quite rare. In the event of a manufacturing defect in the engine block, the scale of our experts is very clear: the manufacturer must undertake all repairs. up to 5 years Where 100,000 km of this basic element. 3 years and 24,500 km, Thomas’s Fiesta is far from these terms. So Ford has to get out his checkbook and reimburse his client 2,511 euros what he had to pay to get his car back.
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.