Social media platform X, owned by billionaire Elon Musk, suffered a global outage on Thursday morning that affected about 77,000 users in the United States alone, but Musk has yet to offer any explanation for the network’s downfall, Reuters reported.

Elon Musk and the X and Twitter logosPhoto: Shutterstock

Users in Canada, the United Kingdom, France and other countries around the world reported Wednesday morning that “X,” formerly Twitter, was unavailable or not working properly. More than 7,000 users in the UK and Canada have reported issues to Downdetector, the best-known dedicated site for real-time tracking of technical problems reported by major social media platforms.

While users around the world have complained that the social media platform bought by Musk last October isn’t working, most of the complaints have come from the US. However, most likely, this is due to the fact that the social network, founded in 2006, is much more popular in the United States than in other countries.

The cause of the “X” failure is still unknown, and it took almost two hours before the company’s technical teams fixed the problem.

Some users reported that they were able to log in to the social network, but were unable to see posts and were greeted with the message “Welcome to X!”. “X Pro” customers, those who pay a monthly subscription to their accounts, complained of receiving another message that purported to indicate that there were no more posts on “X” at all (“Pending Posts”).

“X” users have reached out to competitors to complain about issues with Musk’s platform

The social media platform has faced numerous problems and controversies since Musk paid $44 billion for it last year and decided to lay off many of its employees, including engineers responsible for preventing and quickly resolving technical issues.

The nearly two-hour blackout that affected the former Twitter is extremely long, comparable in this respect to the massive October 2021 Meta server crash that later affected Facebook, Instagram, and WhatsApp.

But now many users have taken to Threads, the platform Meta launched this summer to compete with “X”, complaining and pointing out the problems of Elon Musk’s social network.

Meta also launched Threads in Europe last week, and now it’s also available to users in Romania.

As for Elon Musk, he has remained uncharacteristically silent about the “X” crash on Thursday and has yet to provide any explanation as to its cause.