Mislead the public about the program”Cross Validationwhich Facebook uses to control content associated with “high-profile” users such as politicians, celebrities and journalists, according to an extensive report by the company’s supervisory board. Platform meta.

The report provides the most detailed overview of this program to date.

A review board, appointed by the company but operating independently, began looking into the matter about a year ago after a Wall Street Journal article said the program’s internal audit was problematic.

The Board contends that this particular program placed Meta’s business interests ahead of the program’s stated goals of protecting the public domain.

“The Cross Check program is not currently designed or implemented in a manner that is consistent with Meta’s human rights commitments and company values,” the report says.

“Despite significant public concern about the program, Meta has not been able to effectively address problematic elements of its system,” the report also notes.

“White list” for VIP users

A Wall Street Journal article last year found that under the Cross-Validation program, some VIPs were exempted from some or all of the penalties for violating the platform’s rules.

The report also revealed that other accounts were granted so-called “recovery windows” during which users could upload messages with prohibited content without any penalties (including one that would apply to a non-VIP user).

Meta: He promised to fix it

Meta executives said last year that the Wall Street Journal’s criticism of the program was fair, but somewhat outdated, as the company was already working to fix the problems.

Last October, Meta asked its supervisory board to review progress made on cross-validation changes and promised to answer the board’s questions.

For its part, Meta’s review board acknowledged that it has made improvements to the program since details about the US environment were revealed.

However, in the opinion of the board of directors, the company blamed the company for the continued shortage of staff and lack of transparency in the program.

“Meta has repeatedly advised the board of directors and the public that the same rules apply to all users. These statements and content policies presented to the public are misleading,” the report says.

Source: WSJ