Little Maria plays outside every day, lives a balanced life, and although she is usually full of energy, today she is not feeling well. Her mother gives her a pill for a headache and tries to put her to sleep in the hope that tomorrow she will feel better, but Maria cannot sleep, the pain does not go away, and in the middle of the night her worried parents are wondering what to do. Could it be a seasonal cold or something more serious? They don’t want to take risks.

eTELEDOC, a new medical information and surveillance servicePhoto: eTeledoc

It often happens that we have a persistent, unexplained symptom. We are not always able to decipher the body’s signals, just as we cannot assess their seriousness. What do we do in moments of balance? It is obvious that we need professional help, but where can we get it?

In his absence, we often call a neighbor, relative, or friend who has experienced a similar situation. Or search on the Internet.

Thus, we run the risk of taking measures that are too severe for the situation at hand, or we may underestimate a signal that is very obvious to the trained eye but not to us in an unguided search. All of these options expose us to risks that can be avoided by seeing a specialist doctor.

What do we do when immediate action is needed but there is no one to guide us in that direction?

How will Mary’s parents know if her pain is cause for concern and needs more aggressive treatment or not? The ideal solution would be a doctor available at any time who can determine the seriousness of the situation and decide what to do. A doctor like this who can provide emergency support and who can help by reassuring and enlightening panicking relatives can save countless lives. An eTELEDOC doctor, available anywhere, anytime, who can answer our questions related to our emergency medical care, providing up-to-date treatment and symptom information that can be accessed from the comfort of your home.

This is the purpose of the eTELEDOC platform – a gateway to the emergency doctor, available 24/7, ready to offer support and useful advice when every second counts, and to call the mobile team when he thinks there is not a minute left to waste. The subscriber always has access to all top medical services at the click of a button.

eTELEDOC provides support, advocacy and referrals, ending the senseless waste of precious minutes, eliminating fear and uncertainty.