disappointed! This word best describes the state of mind of Willy, our reader from Etréaupont (02). Within a few weeks, this owner a Dacia Logan MCV 1.5 Blue dCi 95 lives a real nightmare. It all started in February 2020, when he received the keys to his brand new station wagon at the dealership. At this time, Willy directs his choice to a diesel engine, because he travels a lot. Indeed, less than four years later, and despite various travel restrictions due to Covid, he was already travelling 97,000 km.
Charity!
That’s when Logan Willey fails. Without a doubt, his car was towed to a dealer. But contrary to all expectations, the problem turns out to be much more serious than he feared: it is a problem related to turbo. Here is this one partially disaggregatedand there is no other solution but replace. The Dacia dealer then sets a repair estimate of 3173 euros. A considerable amount that leaves Willy speechless! Moreover, the only participation offer made to him at that time is… 53 euros! Or barely 2% of the total repair amount. Offended, Willy decides to contact us to find out if Dacia is right, knowing that the service is hers Logan MCV always performed according to the manufacturer’s plan.
Our defense strategy
The car, bought new, has been carefully used and maintained in accordance with the brand’s requirements: so many moments that make an offer of participation made Dacia. In fact, let’s remember that the normal life of a turbine is 200,000 km and that provides the scale of our experts 50% support for 100,000 km. Since Willy’s Logan MCV is less than 5 years old, there is no reason to apply an additional aging factor. Therefore, Dacia must pay half the bill!
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Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.