Phlegmaticity, a quality we readily attribute to the British, Philip L., a loyal reader from Menton (06), is in the process of losing it. And by studying its history, we understand it.
Going back to the summer of 2016, the period when our man got the keys to a Land Rover Discovery Sport 2.0 TD4 180 novelty. A car that Philip plans to keep for many years. Indeed, our reader drives quite a bit, as evidenced by the odometer of his SUV: after seven years, it only shows 78,100 km.
During this period, Philip visited the brand’s workshops only when it came to servicing his car. But last August, “Discoteka” played…
“Old” SUV
In mid-August, the engine light comes on. The car is then towed to the nearest dealer, which detects sawdust in the engine. The latter cannot be saved. The only solution: to completely replace the unit, which would mean spending a lot of money for Philip.
So, to be able to restore your Discovery Sport in working condition, our reader signs a check for… 19,328 euros! Appalled at the prematureness of this failure and the cost of its repair, he naturally decided to contact Land Rover to obtain a refund on the invoice. But, hiding behind 7 years of the car, the manufacturer refuses to take any action.
Our defense strategy
Once again, the English brand shows that it does not care about the ongoing problems of its SUVs, as well as its customers, by announcing to Philip that he must pay almost €20,000 without flinching.
However, our reader has no qualms about allowing it. And he is right, because the scale of our experts is final. Up to 100,000 km, engine replacement must be paid for 100% by the brand.
True, it is necessary to apply here 20% dilapidatedthis SUV is more than 5 years old.
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Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.