Some car enthusiasts believe that the manufacturer network is still best able to keep the car in pristine condition, and their loyalty will be rewarded if a major breakdown occurs. Mark T., readerAutoPlus from Saint-Paul-sur-Se (31), is one of them.
Owner a Renault Captur 0.9 TCe 90 2017, this reader has always trusted his SUV to a Diamond dealer when intervention was needed. However, his caution was not enough to save him from great worries. A few weeks ago Mark heard a strange noise from engine block…
metallic confetti
During a follow-up inspection, the dealer where this Captur was delivered noticed that timing chain relaxed and rubs against the crankcase. Thus, iron shavings spread in the block, which requires its replacement. This problem seems very early for Mark as his car only has 81,200 km.
And this, unfortunately, is not the only unpleasant surprise that he will have to face. In fact, to change the engine, you have to pay the bill 7,689 euros. Fortunately, the dealer takes care to apply to the manufacturer. The latter gives this regular customer a 55% discount. A gesture that Mark finds inadequate.
Our defense strategy
Mark’s conclusion is the most accurate. Indeed, the problem is related to timing chain cannot be attributed to its use. Especially since, with supporting invoices, he can claim to have strictly adhered to the maintenance plan set by Renault. If the engine needs to be replaced, the scale of our experts provides full payment for repairs by the manufacturer up to 100,000 km. Here is this Captur over 6 years old, 80% coverage will be acceptable.
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Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.