If you like the design Fiat 500 but because we need a family car, we choose a 500X. This is the reasoning of Karine V. from Lyon (age 69) in 2019 when she ordered version 1.0 Firefly T3 120 novelty. The first three years of this love story go smoothly. But the honeymoon comes to an abrupt end earlier this summer when Karine notices her coolant level dropping. His small SUV, which then more than 32,200 kmtherefore taken to dealer.
Ongoing investigations
After some research, make sure that there is no visible leak in the cooling circuit and that the cylinder head gasket is in very good condition. After a few days, the culprit was finally identified. This is heat exchanger And its replacement will seriously hit our reader’s budget, as she will have to pay 1,602 euros to get back behind the wheel of her car. Therefore, she decides to contact Fiat to get significant support. The response from the Italian manufacturer comes late and seems to be completely devoid of common sense. Indeed, Fiat believes it should only cover breakdowns within the two-year warranty. Karine is stunned, but does not lose her mind and intends to fight.
Our defense strategy
Apparently, article 1641 of the civil code, which deals with hidden defects, is unknown to the Fiat France teams. However, this text does not absolve the brand from responsibility if one of its vehicles breaks down prematurely, as was the case with Karine’s 500 X. According to the scale of our experts, the heat exchanger actually has a normal resource of 200,000 km. Since our reader’s SUV was in perfect condition, Fiat should reimburse her 100%!
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.