Sometimes luck is not on our side… This happened to one of our readers who is fighting against Citroen for a broken clutch!
Still fresh Citroën Grand C4 Picasso
In 2018, Stephanie R. from Ambares-e-Lagrave (33) decided to change her car. With her family, she then acquired a Citroen Grand C4 Picasso 1.2 PureTech 130 nine. The purchase of this vehicle is a significant investment, so our reader treats it with care, including strict adherence to recommended maintenance schedules. Additionally, she routinely calls a Double Chevron representative to look after her minivan. However, a few weeks ago it broke…
Dear “crack”
As she drives quietly, Stephanie hears a strange noise as she shifts gears. He does not have time to turn on a higher gear and therefore stops immediately. His Grand C4 Picasso then towed to regular dealer. The latter quickly concluded that the flywheel failed. The clutch also needs a complete replacement.
One estimate 2524 euros established in this sense. Stephanie gets even more annoyed when Citroen disclaims any support. However, after examination, she receives a gesture of up to 3%. However, according to our reader, this is not enough, and she is determined not to let the manufacturer get away with it.
Our defense strategy
If, as I respect Citroën The reason for this was Stephanie’s behavior clutch problem the disk would be gone long before the flywheel. But here the latter also needs to be replaced.
An honest trump card 60,000 km, it can only be due to a manufacturing defect, which the manufacturer is obliged to take care of. Considering the age and mileage of the car Grand C4 Picasso Stephanie, the aging fraction can only be minimal. Therefore, Citroën should refund of 95% of the invoice amount to your client!
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.