Sometimes it happens that vehicles reserve us a lot bad surprises… This is what happened to Pierre L., a readerAutoPluswith her Ford Fiesta recently!
2018 Ford Fiesta 1.0 EcoBoost
To better protect himself from possible future problems, Pierre L. from Lyon (age 69) decides to go to the dealer to buy his new car in 2020. His choice for Ford Fiesta 1.0 EcoBoost 100 2018, which is then counted 22,600 km. A city car offered for sale by a representative of the brand.
Unfortunately, in May of last year, Fiesta appeared 49,100 km When the engine overheating light comes on while traveling on the highway. After that, Pierre immediately stops on the emergency lane. And he gives his car to the Ford service center for an examination.
A month for an answer
The foreman is also effective. First, he quickly makes a diagnosis: c engine “dead”. Then he makes an estimate, which, surprisingly, turns out to be indigestible. This Fiesta’s engine change comes down to 8,170 euros! However, an expert in the field immediately sends a support request to the manufacturer.
The latter reacts much worse, since he will have to wait for his sentence for more than a month. Also, the offer made to Pierre (40% cost contribution, ie €4902 to be paid for our reader) looks very easy. Yes, at least it seems to the unfortunate owner of this Fiesta. Who then decides to contact us to find out if he is right.
Our defense strategy
Pierre is right when he thinks that Ford’s proposal is very inadequate. In fact, for a vehicle that has been serviced according to the manufacturer’s maintenance plan instructions to the letter, our experts’ schedule is telling that all repair costs are borne by the brand up to 5 years or 100,000 km, to the first of the two terms reached. His Fiesta achieved neither, so Pierre is determined to get his due: Ford should pay the bill himself!
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.