Home Automobile Alfa Romeo Giulia steering breaks only at 16,491 km! Auto Plus news in your smartphone Auto Plus news in your inbox

Alfa Romeo Giulia steering breaks only at 16,491 km! Auto Plus news in your smartphone Auto Plus news in your inbox

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Alfa Romeo Giulia steering breaks only at 16,491 km!  Auto Plus news in your smartphone Auto Plus news in your inbox

Romain, a loyal reader from Echirolles (38), fell in love when he discovered the lineAlfa Romeo Giulia. In early 2019, he spotted the April 2017 version with a block 2.0 T (200 hp)barely broke, just barely 4000 km on the clock. A deal was quickly made with his dealer. Since then, Romain has been happily renting out housing feeling of pleasure behind the wheelTHE comfort and honors which gives him his Julia. But last July, a screeching sound caught his attention when he turned the wheel. As this phenomenon grew over time, he decided to take his Italian car into his garage as a safety measure. Unfortunately, the diagnosis confirms the existence of a problem. Julia’s steering rack needs to be replaced and that will cost money 2774 euros!

Alfa Romeo should reconsider its position on this premature defect

Romain can’t believe it, especially since thenno support not provided in connection with the expiration of the warranty period. It then goes directly to customer supportAlfa Romeo, which agrees to a contribution of 60% of the invoice. After a quick calculation, our reader understands that it is still necessary to pay 1102 euros. That’s still too much for the car who has not reached the age of 3 and displays only 16,491 km on the clock at the time of events! Therefore, Romain decides to ask the opinion of our experts.

Our defense strategy must be implemented

Components a direction must be checked on each service. Therefore, this network-supported Giulia respects this recommendation and absolves Romain of all responsibility. The service life of the steering rack is 300,000 km. Up to 5 years and less than 60,000 km, as for this Giulia, its replacement must be fully covered by the manufacturer. So our reader is forced to go back to his garage and demand a full refund for his steering rack.

Read also:

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Author: Pierre Horney
Source: Auto Plus

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