You can live in the mountains and want to drive a fancy car. Our reader Kuntheavy, originally from Archamps (74), solved this equation by pampering herself Mini Countryman Cooper All4 new in spring 2017. A small SUV that completely satisfied our reader until last spring. While the odometer of his car is only 52,500 km, it breaks down: it is impossible to rent box report. All that’s left is to have his car towed to the dealership to fix the problem.
50% off… per item
When the head of the workshop informs her of his verdict, Kuntevi is very surprised. In fact, the electromagnet located in the gearbox control is faulty. To get it back on the road, you need to replace the transmission control lever.
If our reader is embarrassed by such a breakdown, although her car was hardly driven, then she was even more surprised by the amount she was billed for repairs: she must pay 1420 euros to get your car back. There is no question that she bears all the expenses. Therefore, she contacted the manufacturer so that he could reimburse her for this intervention. The only offer from Mini: return half of the part or less 21% from the total account. His reminders were ignored, Kuntevi sent us his file.
Our defense strategy
This malfunction is rare, both in Mini and in other brands. But this is absolutely no reason to make such a small offer to the client. In fact, the service life of the gearbox should be at least 250,000 km. THE Countryman de Kunheavy is therefore far from the target. Of course, the fact that this SUV is more than 6 years old allows Mini to apply the standard of wear and tear. However, the manufacturer should assume 80% of the total invoice amount.
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Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.