Because the government wants popularize electric cars, it is logical that SAVs work more than before.

However, an American study shows that Pleasure there are more customers with an electric car weak than those who have heat engine

Historic decline

In the United States, electric cars are experiencing real success and are not going to stop at the latest decisions of Joe Biden.

Unfortunately, it is shown Pleasure buyers who encounter various customer services fall.

There are all 42 points less in customer satisfaction ratings People the presence of an electric car.

Result the challenges and hopes of the authors of this study reaction government and industries.

“Far” trips by electric car. Observation: The network is too limited in quantity and of poor quality. Need to multiply icons and apps with an after sales service that will eventually tell you “there’s nothing we can do for you” (@Chargemap AND #Smoov). pic.twitter.com/xojTrhmhbr

— Pascal Pinot 🇺🇦 (@PPascal63) August 17, 2021

The manufacturer recalls it hurts

Basic remarks customers for after-sales service is a reminder of the manufacturer, as well as the experience of visiting the workshop for interview.

Indeed, it is important report which is twice as many recalls when it comes to an electric car compared to heat engine

Unfortunately, not all builders move in same sign Indeed, the likes of Tesla, who can ship renewal to a car have advantages compared to those who cannot benefit this technology.

Lexus feels good

The cost of the recall procedure is detailed 23 points customer satisfaction to electric cars.

These procedures also affect the image different brands A ranking has been created to see which manufacturer performs well better at the level of customer service.

Lexus title front row in terms of satisfaction all brands for second year in a row, with a score of 900. Porsche (880) ratings in second place in the premium segment, followed by Cadillac (879) and Infiniti (878).