Roger H. from Kreuzwald (age 57) is a careful motorist. When in the summer of 2015 he accepted his Renault Espace 1.6 dCi 160 Initiale Paris new, it concludes a warranty contract, including scheduled maintenance for five years. During that period, his car was recalled by the manufacturer more than half a dozen times for inspection or even replacement of certain parts. A diligent visit to the workshop of his car dealership, which somewhat undermines our reader’s confidence in his car. But the most annoying problem occurs a few weeks ago.
Renault comes into contact
Roger notes that the air conditioning does not work at all on the driver’s side and very little on the passenger side. In addition, when the engine is hot, a strong smell comes from the ventilation holes. Therefore, it is necessary to visit the workshop again to replace the cabin filter and charge the air conditioner. At the same time, no leakage was noticed.
Since the problem is not solved, the investigation is ongoing. Finally this EGR valve who is the culprit At 65,700 km, our reader considers it premature. Especially since once the price is 1688 euros in hand, he is presented with a refusal to accept responsibility, even partially, with a diamond sign. For Roger, the cup is full. He does not accept it Renault thus rejects.
Our defense strategy
Models Initial Paris are delivered automatically with what Renault promises to be a premium service. Roger’s refusal to take over EGR valve has reason to doubt. Indeed, our reader could quite rightly hope that this part will last at least 200,000 km, as evidenced by the scale of our experts. However, after 65,700 km and 7 years, there is no question of demanding a full refund from the manufacturer. But the gesture to a height of 60% will be the minimum!
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.