A rather grotesque situation appears before our reader. Especially when his dealer justifies himself in this way! Peugeot indicates a malfunction of its audio system 308 is “normal”, which explains the lack of support…
Peugeot 308 GT 2017
Employees of car manufacturers sometimes offer completely new cars on attractive terms. It is this channel that François B. d’Andey (64 years old) chooses to become the owner Peugeot 308 GT 205 early 2017. At that time, this little sports car was a little over 6 months old and had driven 4,500 km on wheels. Our reader quickly notices a problem with the speakers. They sometimes refuse to work, but all you have to do is restart the machine to get things back to normal. However, a software update a few weeks ago will exacerbate this fault.
Who should pay?
After this intervention, the sound remains clipped much more often. The first visit to the dealership fixes the problem… just for a few days. And Lev’s representative sees only one option: to replace the sound amplifier. We then verbally inform François that this operation will cost €614. Having told him this in half a word, he drove the car for almost 6 years 86,700 kmsuch failure is not completely abnormal.
Therefore, there is no doubt about the support from the manufacturer. Even as he orders a replacement for that amplifier and pays the bill without flinching, François remains skeptical of the situation. This prompts him to contact us to learn more.
Our defense strategy
Allowing Francois to believe that this malfunction of an audio system element is “normal” is shocking. Obviously, the amplifier is not a fast-wearing part, and its life is fixed, according to our experts’ scale, at 8 years or 250,000 km.
Up to 5 years or 80,000 km of mileage, its replacement should even be fully paid for by the manufacturer. Francois 308, slightly exceeding these two terms,Peugeot refund offer still to be 80%.
Source: Auto Plus
Robert is an experienced journalist who has been covering the automobile industry for over a decade. He has a deep understanding of the latest technologies and trends in the industry and is known for his thorough and in-depth reporting.