Michel V. does not recognize this Land Rover refuses to participate in its repair Range Rover. This disdain calls into question his loyalty to the brand.

Spring 2016 is an opportunity for Michel V., readerAutoPlus, who lives in Génelard (71) to have fun. So he decides to place an order for a Range Rover Evoque TD4 180 novelty. This British SUV fascinated Michel until last spring. When he is quietly driving along a small country road, he hears a fairly loud whistle. At the same time, his car suddenly lacks power. He goes to the nearest mechanic who suspects a problem with the turbocharger and advises him to drop off his Evoque at a regional Land Rover dealership. Which is immediately executed.

Qualitatively, on paper

Then the dealer carried out appropriate diagnostics and came to the same conclusion as his colleague: the turbo engine must be replaced. For this, an estimate of the amount is provided 2484 euros is installed At the same time, the support request goes to Land Rover France, our reader believes that the age and mileage of his SUV do not justify such a breakdown. But the brand refrains from any commercial gestures, ostensibly to respect the directives of the parent company. The incident makes Michel legitimately question the reliability of Land Rover and the quality of service of the brand, which nevertheless claims to be very attentive to its customers. However, this refusal does not discourage Michel: he wants to get a refund!