Glovo wants to expand the list of cities in which it will be present in 2023, says Iustinian Belhir, General Manager of Glovo in Romania and Romania, who explained to Digital Lead how the delivery industry looks in 2022 in the local market.

Mădălina Stănescu and Justinian BelhirPhoto: Hotnews

The main ideas of the Digital Lead interview

  • changes are observed both in the behavior of users (who use these services more and more often) and among companies that are now building medium and long-term plans to provide services through services such as Glovo;

  • when the restrictions were lifted, there was a slight stagnation, later the industry began to develop;

  • customers want quality service (with emphasis on delivery promises) and product availability;

  • the food category is still the largest part of the business, followed by the food and retail categories;

  • more unusual orders: “cyclam dress with dropped shoulders” or “live food (crickets) for a lizard”.

Watch the video interview of Digital Lead #7 on StartupCafe.ro

Digital Lead aims to discuss the main trends of the digital environment with digital professionals from leading companies and entrepreneurs who are growing their business with online tools.