Complications are piling up for Toyota and her the all-new bZ4X electric SUV. The Japanese manufacturer has recalled many models, and now urges owners not to use their car for safety reasons. A tense situation that overshadowed the beginning of a career in the first electric car brand

What’s wrong with bZ4X?

Although this new Toyota SUV is barely making an appearance in the Japanese and American markets, recalls due to lack of reliability are already numerous. At the end of June, Toyota recalled 2700 bZ4x models for a serious lack of reliability. The wheels are disconnected from the car. In particular, the manufacturer’s representative explained “that after low-mileage use, all wheel hub bolts on infected vehicles may loosen to the point where the wheel may detach from the vehicle. If a wheel detaches from the vehicle while driving, this may result in loss of vehicle control and increase the risk of an accident.”.

Toyota also explains this recall applies to all geographic areas where bZ4X are sold. But this reliability problem will only be present on certain specific models. Not all vehicles were affected.

Toyota urges owners not to use their SUVs

In a letter addressed to the owners of the brand’s new SUV, Toyota explains that it is better not to use bZ4X until a solution is found. In particular, the letter contains the following advice: “We recently announced a recall for your Toyota bZ4X. We continue to ask that you not allow the vehicle to be driven until a solution is found. found ».

The Japanese brand offers several compensations for customers who would be affected. For example, free car rental (with full payment of fuel) and gas stations at a lower price until 2024. Toyota is even offering a buyout appropriate vehicles, to avoid excessive influence on his image. At the same time, the manufacturer indicates that “Toyota offers to buy your car” if the provisions proposed by the manufacturer are not suitable.

Should I worry about the models sold in the French market?

bZ4x will be on sale since September in France. At the moment, we are talking about certain models released between May and June. Toyota claims that a a solution will be found quickly and customers will be notified. It is important to note that this reliability issue does not affect the electric drivetrain. Therefore, the manufacturer must quickly find a solution for fastening the wheels.

Also, if the brand does not confirm this, deliveries of the SUV may be slightly delayed until a solution is found. Therefore, this design defect may not affect the models that will soon be sold in the French market.

However, the brand will have to quickly find out where the problem comes from, because Toyota expects a lot from this first electric SUV. A total of 30 electric models will be introduced by 2030.